Our 365–Day Guarantee
We are proud to offer one of the industry's best product guarantees. If you are not satisfied with a product, you have a FULL 365 DAYS from the date of shipment to contact us for a refund (less shipping and handling). Some limitations apply, please read terms and conditions below.
Refund Policy Terms & Conditions
- Call or email us regarding the specific product that you are not satisfied with. Please include your order number, name, and contact information, as well as the reason for your refund request.
- Refunds will not be issued for products that have not been purchased directly from Stop Aging Now.
- While our refund policy is lenient, we reserve the right to deny a refund and/or issue a credit in place of a refund if we determine that our policy is being abused.
- Orders that are past the 365 days since purchase are not eligible for a refund.
- Refunds are issued for the price paid for the product, back to the original form of payment. Some exceptions apply.
- In the event an order has been mailed back to us, the postage fees are not eligible for a refund.
- Refunds are processed within 1-5 business days. Refunds issued via check require a longer processing time.
Questions about Refunds? Click Here to email Customer Care.